About Us

Forward Focus Solutions Pty Ltd provides a confidential sounding board in one-to-one and team coaching sessions. We work across a range of industries and partner people at all levels in business, government, corporate and hospitality environments.

About Carolyn Pickering

Carolyn PickeringAs an internationally credentialed coach to business professionals my role is to act as “corporate creator” to a business’ leadership team to help them create the culture they want to instil in their professional environment.

In working with clients I draw on many years of experience in large corporates, medium companies and small business. They get access not only to my coaching and development skills but also specific industry understanding in sectors such as Banking & Finance, IT and Hospitality, spanning sales & marketing, customer care and culture, learning & development to business management functions.

My primary focus is to assist individuals and organisations to deal more effectively with change, re-energise and create an inspiring working environment, effect culture change, grow their business exponentially and ultimately increase their bottom line. All this while still having the time flourish on a personal level.

I work best when I’m part of the team and I love it when the receptionist knows me by name. We all do business with people we like and can relate to – the same is true with a coach. The synergy and connection is important to achieving the goals/objectives we set together, whether it be with you personally, or in a business environment. Trust, enthusiasm and connection = potential ignited!

The leaders and emerging leaders that I work with learn to lead in a fresh way, to focus on the present and plan for the future. It is my belief that the measure of a leader is in the strength of his/her followers.

In early 2004 I launched a corporate coaching program within a NSW organisation. The result of the individual and team coaching sessions was the development and adoption by the company of many new initiatives, with reports of vast improvements to the participants experience in the workplace and in their personal lives. The program was fully endorsed and supported by the President and Managing Director.

Professional development is an important part of my approach and as such I’ve trained in the areas of Executive, Team, Workplace, Business, Intuitive and Personal coaching. You might also find it interesting that I’ve also trained in the use of colour psychology.


Since 2001, I’ve managed to accumulated over 2000 hours coaching experience with individuals and teams across a range of professions and organisations such as:

  • The Richmond Group
  • BOC Ltd
  • BNP Paribas
  • Tabcorp
  • QBE Insurance
  • Marsh Insurance
  • TXS Digital Technologies Pty Ltd
  • Stargames (a Shuffle Master International Company)
  • Yes Home Loans
  • Armstrong Business Solutions
  • Perfect Possibilities
  • EMCA
  • Canterbury Hurlstone-Park RSL Club
  • Moama Bowling Club
  • Blacktown RSL Club
  • Norths Group
  • NSW Department of Corrective Services …

Qualifications and Education

  • PCC credential, ICF (International Coach Federation Professional Certified Coach)
  • RCC level 4 Certified Coach, Results Coaching Systems
  • Executive, Team, Work skills, Business, Intuitive and Personal coach certification, Results Coaching Systems
  • Organizational & Executive Coaching Certificate, NYU/RCS
  • Foundations and Precursors to Coaching, NYU (A Grade)
  • Master Results Coach-NLP Practitioner certificate, The Christopher Howard Companies®
  • Coach Others in Job Skills, CMDA
  • Visionary Leadership Program, CMDA
  • Mindful Leadership, The University of Sydney Centre for Continuing Education
  • Accelerated sales training, Dale Carnegie
  • Certificate IV in Assessment and Workplace Training


  • 360 degree feedback accredited practitioner, Full Circle Feedback
  • Conflict Dynamics Profile certification, Eckerd College
  • Whole Brain Thinking licensed practitioner, Neethling Brain Instruments™
  • OEP, LEP, SEP, TEP and Retention Optimiser accredited consultant, The COI Group

Membership in a number of associations is also part of my professional development and I enjoy membership of the ICFNSW Leadership team, Results Coaching Systems as a coach, mentor and associate, the Australian Institute of Management and Australian Human Resources Institute.